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Working with Fire Defense Accounting department to determine or verify customer’s credit ratings where payment terms are required and follow up on collections.
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Coordinating and following up on customer orders with other Fire Defense Departments to assure materials and services are delivered in a timely manner.
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Prepare sales presentations and proposals utilizing Microsoft Word, Excel, Power-point and other sales tools.
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Selecting the correct products or assisting customers in making product selections, based on customers' needs, product specifications, and applicable regulations and Fire Defense policies.
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Demonstrates and explains use of products.
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Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
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Verify that materials lists are accurate and that delivery schedules meet project deadlines.
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Collaborate with colleagues to exchange information such as selling strategies and marketing.
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Complete sales reports, projections and other paperwork.
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Consult with engineers regarding technical problems.
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Provide customers with ongoing technical support.
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Provide constructive verbal and written feedback to company's management, so that products can be tailored to clients' needs.
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Always advise the customer in use of equipment sold and the maintenance requirements.
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Insure surveys are accurate for preparation of accurate proposals and engineering.
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Manage time to accomplish goals.
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Actively look for ways to help other people or individuals within the organization.
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Handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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Develop constructive and cooperative working relationships with others, and maintaining them over time.
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Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Identify the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
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Observe, receiving, and otherwise obtain information from all relevant sources.
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Keeping up-to-date technically and applying new knowledge to your job.
Expected Skills & Abilities Sales Employee must be able to understand & demonstrate:
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Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
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Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Speech Clarity: The ability to speak clearly so others can understand you.
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Number Facility: The ability to add, subtract, multiply, or divide quickly & correctly.
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Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
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Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events.)
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Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
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Written Comprehension: The ability to read and understand information and ideas presented in writing.
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Written Expression: The ability to communicate information and ideas in writing so others will understand.
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Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
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Speech Recognition: The ability to identify and understand the speech of another person.
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Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
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Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
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Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Respondents should contact;
Paul Rossi
Business Operations Manager
Fire Defense Equipment Company
(586) 212-1835 (Mobile)
(248) 549-8113 x331 (Office)
pr1@firedefense.com